Our solutions are supported by a dedicated team of experts who pride themselves on understanding our software and how it's being used to advance our clients' businesses. Be comfortable knowing that we have your back and are determined to make your investment in our company and solutions a success.
We provide clients with access to an online request tracking system, ensuring that support inquiries never slip through the cracks. If for whatever reason you want to contact us by email or phone instead, that's fine, too; we'll make sure that you receive a timely response and that the request tracking system is kept up to date.
We hold a number of client meetings each year, including our annual User Conference. These meetings are a great opportunity to interact with and learn from fellow publishers, as well as hear about the next great things that we're working on. The publishing and media industry is a community, and we help bring it together.
Our extensive documentation is available on demand through a clients-only portion of our website. Each release of our software is accompanied by release notes and comprehensive user guides, and we update the documents with clarifications and additional examples whenever the need arises.
Our solutions are advanced and flexible. Armed with the know-how, they're transformative. We provide training courses at all different levels to ensure that your staff is able to maximize their use of our software. If desired, we can tailor training courses to address your particular business requirements.